Happy National Professional Social Work Month! This month we will be shining a spotlight on some of the dedicated staff at Family & Children’s Agency. Today, we highlight Ana Cristina Guzman, Latino Outreach Case Manager, Community Connections. Ana is the Latino Outreach Case Manager in Community Connections.
Why did you decide to do this work?
I decided to be in this field because I feel passionate about participating on lifting up other people’s spirits. Especially if they are going through difficult times. Assisting them through the process until they are on their feet again reminds me how capable, resilient, and strong we are as human being.
Why do you think FCA’s work is integral for the community?
FCA provides services that fit our community’s needs and is well known to serve all ages. Also, the multicultural fact of giving services in different languages in my opinion makes it more complete and solid and facilitates us connecting better with clients and other providers.
What about your work for FCA are you most proud of and why?
Working at FCA makes me proud because it is well known, people have only positive things to say about this organization, and there is synergy as a team to support providing quality services.
What’s one tip you’ve found helpful for your client?
To be considerate of them! To listen to what they have to say, to listen to their story. To be empathetic then you can create great connections with clients and this is going to help along the assisting process.
