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Our Mission
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What We Do

For more than 80 years, Family & Children’s Agency (FCA) has been helping individuals and families throughout Fairfield County and beyond to realize life’s possibilities. We increase our client’s social and emotional well-being by providing strength-based, solution-focused services for every stage of life. 

Our work: 

  • Supports children through after-school and summer programming, foster care, and intensive psychiatric services 
  • Builds families through parenting education, family guidance, and adoption 
  • Stabilizes adults with mental health counseling, substance abuse treatment, and homelessness prevention
  • Cares for seniors by providing homemakers and companions and social work services 
Mission

Building better lives and strengthening our community by providing essential human services to children, families, adults, and seniors.

Vision

A thriving community of empowered individuals and healthy families.

Values

Professionalism, Integrity & Excellence 

We operate all facets of the Agency in an ethical and professional manner with a highly committed and passionate staff delivering services of superior quality. 

Proactive Approach to Meeting Community Needs 

We anticipate and act upon community and client needs and develop or enhance services to reflect the needs in the communities we serve. We maintain flexibility to creatively respond to challenges and opportunities. 

Strength-Based, Solution Focused Services 

We use a strength-based, outcome driven approach in our work that regards each client as a person in need of support and guidance and identifies their inner strengths to successfully overcome challenges. Using nationally recognized standards to guide our work with clients, we are committed to providing services in an environment that is safe and accessible to all. 

Support Inclusivity 

We believe that an inclusive organizational culture strengthens our understanding of the communities' needs and enhances the impact of the organization. We seek to intentionally create and maintain a culture that is inclusive for our clients and employees.

Testimonials
“ My driver was very friendly and easy to talk to. She took care to help me in and out of the car. She was very familiar with Norwalk streets. I enjoyed being with her - she drove safely. ”
— Senior Services client
“ Our experiences with FCA’s adoption program made us feel supported and strengthened in a very stressful environment. ”
— Adoption client
“ Thank you for making this class educational, informative, and with a personal approach. I was invested the entire time. ”
— Parent Education Program (PEP) client
“ From the very beginning, [FCA] was by our side and helped us navigate the intricacies of interstate adoption. [FCA] was a godsend to us and made an incredibly nerve-wracking process manageable and was always available for our many questions. Without FCA, I don’t know how we would have managed. ”
— Adoption client
“Volunteering for FCA has been one of the most enriching experiences. I have had the chance to meet wonderful and amazing people in my community.”
— FCA Volunteer
“ My home aid is wonderful, kind, loving, and makes me feel like family. She is a beautiful person. ”
— Senior Services client