Homeless Services

Established in 1986, the Homeless Services Programs at Family & Children’s Agency have established a continuum of care for homeless adults. We have homelessness prevention programs, programs working with adults experiencing homelessness, and supportive housing.

Community Connections

Community Connections in South Norwalk provides a safe, supportive, partial day social and recreational opportunity for homeless individuals. Most are clients from the Norwalk or Westport shelters; all have limited resources and difficulty coping with day-to-day expectations.  With its non-structured atmosphere, Community Connections is the first step toward engaging clients in needed treatment and rehabilitation.

The Community Connections Center is located at 140 Water St. The program is open seven days a week, and offers:

  • Assessment of client’s individual needs
  • Referrals and linkage to community-based services
  • Access to State and Federal benefit programs

Case Management

Family & Children’s Agency also offers Case Management services through Community Connections to clients who, because of prolonged mental illness and/or chemical dependency, are unable to obtain and maintain basic essentials for daily living. Case Managers provide support, assessments, arrange psychiatric evaluations and referrals, and help clients connect with community services such as financial assistance, housing or medical treatment with the goal of obtaining housing.

Vocational Counseling

Available to Community Connection clients interested in working with a counselor to explore employment options, develop job seeking skills, and maintain employment.

EarnBenefits Online

EarnBenefits Online is a State of Connecticut program that uses technology and counseling to help low-income families become more self-sufficient. The computerized program is designed to verify eligibility and benefit levels for key federal and state programs that cover areas such as Medicaid, health care for uninsured youth (HUSKY), child care, nutritional programs, temporary financial assistance, and assistance with energy bills.

Family & Children’s Agency is one of ten community partners selected throughout the State of  Connecticut to introduce EarnBenefits Online to clients and has trained counselors available by appointment.

Supportive Housing

Garden Plot at Foder Farm.

The Supportive Housing Program provides formerly homeless adults the opportunity to learn skills that they require to maintain housing and independent living. The goal of program is to reduce the cycle of homelessness and hospitalizations due to mental illness and substance use.

The Homeless Services Programs at Family & Children’s Agency offer a variety of activities such art and quilting groups, fishing, biking and, most recently, a community gardening initiative with the purpose of cultivating healthy food choices and fostering connections with others and the community.

For More Information

For more information on our Homeless Services, contact Chris Jachino, Director of Homeless Services at (203) 523-5334 or email